Exchange Policy (In-Person Only)

Items may be eligible for exchange if they meet all of the following conditions:

-Exchange is requested within 7 days of original purchase

-Exchange is completed in person at Lucchesi

-Customer provides the original receipt

-Item is in original, unworn condition with packaging intact

-Exchange must be for an item of equal or greater value (customer pays the difference)

-No mail-in exchanges will be accepted

To start the exchange process, please contact us at Care@Lucchesijewelry.com.

-The time and date of the email will determine whether the request falls within the 7-day deadline.

-Once approved, customers will have an additional 5 days to complete the in-person exchange.

-Drop-ins are also welcome within the 7-day timeframe, as long as the above conditions are met.

30-Day Quality Guarantee

Lucchesi offers complimentary repair within 30 days of purchase for any manufacturing defects.

-This guarantee does not cover normal wear and tear, accidental damage, misuse, or alterations outside of Lucchesi.